Privacy Policy

WooMax is a WooCommerce analytics plugin developed and maintained by RunCoders. This Privacy Policy explains how we handle information collected through our website (woomax.io) and through the WooMax plugin itself. When we say "we", "us", or "our", we mean RunCoders as the data controller for information collected on this website. When WooMax is installed on your WordPress site, you are the data controller for any store data the plugin collects and processes on your server.

• To process and manage your Pro license purchase through Freemius.
• To send transactional emails related to your purchase, such as license keys, invoices, and renewal notices.
• To provide customer support when you contact us.
• To send important product updates or security notices. You may opt out of non-essential communications at any time.
• To improve the plugin and website based on aggregated, anonymised usage patterns.

This website uses only essential cookies necessary for basic functionality, such as maintaining session state. We do not use advertising or tracking cookies. The Freemius checkout widget used on this site may set its own cookies to manage the purchasing session. These are strictly necessary for the checkout process and are not used for tracking or advertising.

• Purchase and account records are retained for as long as your license is active and for a reasonable period afterward as required by law or for dispute resolution.
• Support communications are retained for up to 2 years.
• Web server logs are retained for up to 90 days.
• Plugin analytics data collected on your WordPress server is stored indefinitely until you uninstall WooMax or manually clear the data from your database.

Depending on your location, you may have rights under applicable data protection laws — including the GDPR (EU/EEA), UK GDPR, or similar legislation — such as:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to legal retention obligations.
• The right to object to or restrict certain processing activities.
• The right to data portability.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us through the support forum or via email. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data in transit between your browser and this website is encrypted using TLS (HTTPS). However, no method of transmission over the internet is 100% secure. If you have reason to believe your interaction with us is no longer secure, please notify us immediately.

WooMax and this website are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy occasionally. For significant changes, we will make a reasonable effort to notify active license holders via email.